Ticketwave reads your docs, learns your product, and drafts customer replies with AI — so your team can stay focused on what you're actually building.
No bloat. No month-long onboarding. Three features, done right.
Point it at your website and it learns your product. When a ticket arrives, AI suggests a reply grounded in your actual docs — not generic templates.
Customers email you, it becomes a ticket. You reply from Ticketwave, they get a normal email back. No chat widgets. No portals. No friction.
Whether you're two co-founders or a team of five — assign tickets, leave internal notes, and make sure nothing slips through the cracks.
Here's what small teams are saying about Ticketwave.
“We’re a three-person team shipping a developer tool. Before Ticketwave, support was a shared Gmail inbox and a lot of copy-pasting from our docs. Now AI handles the first draft and we just review.”
“I migrated from Zendesk in about ten minutes. Zendesk was built for 200-person support orgs — we’re four people. Ticketwave gives us exactly what we need without the overhead.”
“I’m a solo founder and I was losing two hours a day answering the same questions. Ticketwave learned my docs and now drafts accurate replies. I just skim and send.”
“We pointed it at our docs site and it just worked. Within five minutes it was suggesting replies that sounded like they came from someone who actually read the documentation.”
“Our CSAT went from 82% to 96% in the first month. Turns out, fast and accurate beats slow and personal every time. Customers don’t care who wrote the reply — they care that it’s right.”
“I’ve tried every support tool out there. Most are designed for teams of 50+. Ticketwave is the first one that feels like it was built for teams our size. Clean, fast, no bloat.”
You'll be answering customers with AI assistance in under five minutes.
Give us your website URL. Our AI crawls your docs and learns your product automatically.
Get a dedicated support address. Every incoming email becomes a ticket — no setup needed.
AI drafts a reply using your knowledge base. You review it, tweak if needed, and hit send.
No per-seat charges. No hidden fees. Pick a plan and go.